The number of articles you can add depends on the package tier you sign up to. Article limits range from 20 to unlimited.

Yes, you can either use an included kbsite.io address or use your own domain you already own. We will provide you with the settings you need to change on your domain to hook everything up and set up an SSL certificate so that it's secure.

Yes. You can customise your font, colours and upload your logo. You can also choose from a number of icon sets to enhance the look of your site.

Depending on your package tier you can create multiple users to add content to your knowledge base. User limits range from 1 to unlimited.

Yes, you can add multiple knowledge bases to your Hub. When you log in, you’ll be able to access each one individually. Depending on your setup, it might be more efficient to use categories within a single knowledge base to organise your content. However, if you need a separate site with its own branding or structure, adding a new knowledge base is quick and straightforward.

No there is no minimum term contract. You can cancel any time you like through the Hub product management section.

Cancelling your account is very easy. Simply log into the Hub, go to the accounts and payments section, select product management and then click close product. There are no minimum terms so you cancel whenever you like.

At the moment we do not offer annual plans however we will be adding this soon.